Elle Marie Coaching Privacy Policy

Effective Date: 25 September 2024

Your Privacy and Elle Marie Coaching Pty Ltd (ABN: 29 854 092 964) (collectively and individually referred to as “ELLE MARIE Coaching”, “we”, “us” or “our”).

At Elle Marie Coaching, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, store, use, and disclose your data when you interact with our website, social media channels, and services. It is compliant with the Privacy Act 1988 (Cth), the Australian Privacy Principles, and, where applicable, the General Data Protection Regulation (GDPR).

Who We Are

Elle Marie Coaching is based in Australia. For any privacy-related questions, feel free to contact us at info@wellnessbyelle.com.

Our Role in Your Privacy

Whether you are a customer, subscriber, or visitor to our site, this policy applies to your interactions with us. We are responsible for how and why your data is processed, and we will never sell or rent your personal information to third parties.

Data We Collect

We collect data when you interact with us, including:

- Contact Information: Name, email address, phone number

- Financial Information: Payment details (for purchases)

- Usage Data: IP address, browser details, interaction history on our site

- Other Data: Information you provide when registering for services, programs, or contacting us

How We Collect Data

Data is collected when you:

- Visit our website or social media channels

- Sign up for a program, purchase a product, or attend an event

- Submit forms, participate in promotions or giveaways

- Interact with us via email, social media, or direct communication

How We Use Your Data

We use your data for:

- Providing and improving our services

- Processing your orders and transactions

- Offering customer support

- Sending marketing material (with your consent)

- Complying with legal obligations

Disclosure of Your Data

We may share your data with trusted third parties for:

- Processing payments and delivering services

- Providing marketing services (with your consent)

- Complying with legal obligations when required

Google Analytics and Facebook Insights

We use tools like Google Analytics and Facebook Insights to track usage and improve your experience. These tools help us understand how you interact with our site and social media platforms. You can opt out of tracking by adjusting your browser settings or visiting Google's opt-out page or Facebook's Ad Preferences.

Cookies and How to Manage Them

Our site uses cookies to enhance your experience. Cookies help us track your interactions and improve our services. You can manage or block cookies through your browser settings, but some site features may not work if cookies are disabled.

Your Rights

You have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us via info@wellnessbyelle.com. You can also opt out of marketing emails by following the "unsubscribe" link in any email.

Security of Your Data

We take data security seriously and implement reasonable physical, electronic, and procedural measures to protect your information. We use secure payment processors and limit access to personal data only to authorized personnel. However, no system can guarantee complete security.

Where We Store Your Data

We store your data using reputable third-party service providers in Australia. If we transfer data outside Australia, we ensure adequate protection measures are in place.

Data Retention

We retain your data only as long as necessary for our business operations or to meet legal requirements. When no longer needed, we will securely delete or ANONYMISE your data.

Age of Consent

By using our website, you confirm that you are at least the age of majority in your state or territory of residence. We do not knowingly collect data from individuals under the age of 18.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices. The most current version will be posted on our website, and we encourage you to check back regularly for updates.

Governing Law

This Privacy Policy is governed by the laws of Australia.